All orders ship from our corporate headquarters located in Gilberts, IL. Shipping charges are calculated based on the total weight of each order. Domestic orders weighing less than 13oz will ship USPS First Class mail. Domestic orders weighing more than 13oz will ship USPS Priority Mail. Flat rate standard shipping of $19.00 is applied to all international orders. Once an order has been shipped, an email notification including tracking information will be sent to the email address used when ordering.
Items purchased from crookco.com may be exchanged within 30 days of purchase with tags still attached. Exchanges are not accepted on sale items. To initiate an exchange request please use the contact form or send an email to firstname.lastname@example.org including your order details and reason for exchange. Returns are not accepted.